Responsible Gambling at SlotsAmigo
Limit Tools You Control
Account settings at SlotsAmigo let you set a deposit limit, a wager limit and a session-length limit, each applied over a daily, weekly or monthly period of your choosing. Tightening any of these limits, or setting one for the first time, takes effect immediately once confirmed. Loosening or removing a limit you have already set is not immediate: the increase only takes effect after a cooling-off period, giving you a window to reconsider before the higher limit becomes active. A time-out temporarily closes your account for a period you choose, typically between 24 hours and six weeks, and you are unable to log in again until that period ends. Self-exclusion is the strongest tool available and closes your account for a minimum of six months; reinstatement after that period is not automatic and involves a further cooling-off step once you request it. Requests to activate any of these tools can be made through account settings or by contacting [email protected] directly, and our team does not attempt to talk you out of a limit you have chosen to set.
Age Verification and Setting a Budget
Registration at SlotsAmigo requires you to confirm you are 18 or older, and this minimum age applies uniformly across Australia with no state-based variation. Identity documents submitted during verification, including an Australian driver’s licence, passport or Medicare card, are checked against the date of birth provided at sign-up, and an account found to belong to someone under 18 is closed and any funds are handled in line with our terms. If other people, including minors, share the device you use to access SlotsAmigo, enable the parental control or screen-time features built into your device’s operating system, since these operate independently of any account-level tool we provide.
Treat gambling as entertainment with a cost, not as a way to make money or recover a previous loss. Before you play, decide on an amount you are comfortable not seeing again, and set that figure as your deposit limit rather than relying on willpower alone during a session. Reviewing your account activity periodically, including your deposit history and time spent playing, is a practical way to check that your play is still matching the budget you intended.
Recognising the Warning Signs
Gambling can become a problem before it is obvious to the person experiencing it. Warning signs include chasing losses with larger bets, spending more time or money than planned on a regular basis, feeling irritable or anxious when not playing, borrowing money to fund deposits, or gambling being used to escape stress or low mood rather than for enjoyment. Neglecting work, study or relationships in favour of playing, and hiding the extent of your gambling from people close to you, are also signs worth taking seriously. If any of this sounds familiar, using a deposit limit or a time-out straight away, before things escalate further, is a reasonable first step alongside speaking to one of the services below.
Free Help in Australia
A number of free, confidential services support Australians affected by gambling, whether the concern is about your own play or someone else’s.
Gambling Help Online provides free counselling and information around the clock, and can also be reached on 1800 858 858.
BetStop is the National Self-Exclusion Register, an Australian Government initiative that lets you exclude yourself from licensed Australian wagering operators; it covers licensed Australian operators specifically, so use the SlotsAmigo self-exclusion tool above to close this account.
Lifeline offers 24-hour crisis support on 13 11 14 for anyone in distress, including distress connected to gambling.
Gamblers Anonymous Australia runs peer support groups across the country for people who want to talk to others with similar experience.