SlotsAmigo Legal Notice

Operator details, licensing and how to raise a dispute, in one reference page.

Legal Notice for SlotsAmigo Casino

Operator Details

SlotsAmigo is operated by Coco Loco Holdings N.V., registered at Emmastraat 20, Willemstad, Curacao. The company is registered under the laws of Curacao, and its registration is tied to Curacao Gaming Licence No. 365/JAZ, referenced in full below. Correspondence concerning the operator’s registration or this notice should be sent to [email protected] rather than to the registered address directly.

How We Treat External Sources

Where information on this website references a third party, such as a payment provider, a game studio or an industry body, that reference reflects our understanding of the relevant service at the time of publication and is not endorsed or verified by that third party. We are not responsible for the accuracy, availability or content of any external service referenced on the site, and any changes made by a payment provider or game studio to its own offering are outside our control.

Licence and Regulator

Coco Loco Holdings N.V. holds Curacao Gaming Licence No. 365/JAZ, issued by the competent Curacao gaming authority responsible for that licence. The licence permits Coco Loco Holdings N.V. to offer the games listed on this website to players in jurisdictions where doing so is lawful. This is a Curacao licence, not an Australian one, and it does not represent authorisation from any Australian regulator to operate as a licensed gambling business within Australia. If you access SlotsAmigo from Australia, the responsibility for confirming that doing so is lawful for you rests with you.

Resolving a Dispute

If a disagreement arises over an account, a bonus or a transaction, raise it first with [email protected], describing the issue and including any reference numbers involved. We aim to provide a substantive response within a reasonable timeframe. Where the matter cannot be resolved through our support team, you may escalate the complaint to the regulator responsible for Curacao Gaming Licence No. 365/JAZ, which can review disputes that remain unresolved after our internal process has been exhausted.

Responsibility for Site Content

Coco Loco Holdings N.V. is responsible for the content published on SlotsAmigo, including promotional descriptions, game listings and these legal pages. Content is reviewed periodically and updated when a bonus term, payment method or platform feature changes, and the dates shown at the top of each page reflect when that page was last revised.

The SlotsAmigo name, logo and site design are the property of Coco Loco Holdings N.V. Game titles, characters and associated artwork displayed on the platform, including titles from Pragmatic Play, NetEnt, Play’n GO, Hacksaw Gaming and Vivo Gaming, remain the property of their respective developers and are used under licence for display and play on this platform. Reproducing SlotsAmigo’s own branding or site content without permission is not authorised.

Contact

For any matter relating to this legal notice, write to [email protected]. Include your registered email address if the matter concerns an existing account, so it can be located and reviewed without delay.