Contact SlotsAmigo Support

Before You Reach Out

Have your registered email address ready whenever you contact us, since it is how our team locates your account. For a payment query, note the transaction date, the amount and the payment method used, such as Visa, Mastercard, Apple Pay or a cryptocurrency deposit. For a bonus query, note which promotion was active and the date it was activated. Verification questions move faster when you already have a clear photo of your identity document and a recent bank statement or utility bill on hand, since these are the documents our KYC team requests before releasing a withdrawal. Account security concerns, including a suspected unauthorised login, should be raised through Live Chat immediately rather than by email, so the account can be reviewed without delay.

Email Support

The primary written channel for SlotsAmigo players is [email protected]. This inbox handles account verification, withdrawal documentation, bonus disputes and any request that needs a written record. Messages sent outside business hours are still logged and answered in the order received once the next available agent picks them up.

Support Hours

Live Chat and email are both staffed continuously, seven days a week, across Australian time zones (AEST/AEDT), so a message sent late in the evening or early in the morning still reaches an agent without waiting for a Curaçao-based business day to begin. There is no scheduled downtime published for either channel.

Contact Channels

No phone number is published for SlotsAmigo at this time. Live Chat is the faster of the two channels for anything time-sensitive, including a stalled deposit or a login problem, while email suits requests that involve attaching documents, such as identity verification or a formal complaint.